Frequently Asked Questions

This website is the official clearnet utility portal and directory for WeTheNorth Market. Operating as a safe bridge, this site supplies clean, cryptographically signed Tor onion links and critical system status updates. We do not process orders, transactions, or account operations directly on this clearnet domain; it is strictly an informational access point built to keep the community securely connected to our onion services.

To log in securely, download the official Tor Browser package from the Tor Project. Open the Tor Browser application, copy the verified v3 onion mirror address displayed on our homepage, and paste it directly into Tor's secure address bar. Never attempt to connect using standard search engines, proxy sites, or translation extensions, as these are vulnerable to session hijacking and private credential interception.

Upon launching our Tor onion address, navigate to the registration tab. Select a completely unique username and a highly complex password that does not contain identifying details. After clicking register, the market generates a 24-word fallback mnemonic passkey. Write this key down offline; it is your only way to restore your user profile or verify identity if you forget your credentials.

WeTheNorth Market signs all valid mirror sites using a core administrative PGP key. You can import our master public signature file to verify the validity of our domains offline. Additionally, our Maple-Shield real-time verification system displays active security indicators on our landing page, guaranteeing that the links provided in this directory are pristine and directly maintained by our administration.

To protect private communications and shipping logistics, all messaging regarding orders must be encrypted using standard GPG/PGP keys. Using PGP ensures that only the designated vendor can decrypt and read your delivery address. Our market systems automatically strip metadata from communications, but encrypting details beforehand ensures your physical address remains secure in any event.

Import your public GPG key inside the account settings interface of the Tor marketplace. Once saved, enable the Two-Factor Authentication box. On each subsequent login attempt, the platform presents an encrypted message block. Decrypt this message on your local machine using your private key and enter the decrypted code to gain access to your dashboard, rendering brute force attacks completely useless.

We accept Monero (XMR) and Bitcoin (BTC). We strongly recommend using Monero due to its native privacy technologies, which systematically hide transaction amounts, sender addresses, and recipient destinations. If you transact in Bitcoin, make sure you employ reliable cryptographic mixing techniques prior to funding your account to ensure your security is maintained.

Our platform uses a secure escrow lockup for consumer safety. When an order is placed, your funds are securely held in an escrow wallet. The merchant is then prompted to prepare and ship the package. Only after you receive and verify your physical package do you click 'Finalize' to release the funds. If a dispute is raised, moderators will step in to review the order.

Yes, all deposit allocation processes and withdrawal settlements are automated through our server-side accounting scripts. Deposits typically credit after 2 confirmations on the blockchain network. Withdrawals are processed immediately, but final speeds depend on blockchain network traffic and fee configurations.

Each registered vendor on our platform has a transparent public feedback page. This dashboard aggregates all historic order completions, average delivery ratings, user comments, and dispute history. We strongly advise review-checking all vendor data and choosing established merchants with high ratings to ensure a smooth, worry-free shopping experience.

If a package does not arrive or its contents are incorrect, navigate to the specific order page within your control panel and click 'Open Dispute' before the auto-finalize timer expires. Provide tracking information, photo evidence, and a clear description. Our moderation staff will review the dispute and make a fair decision based on the evidence.

We maintain strict rules on prohibited items. The listing of weapons, poisons, child exploitation material, hitman services, terrorism materials, or malicious software designed to compromise target platforms is strictly prohibited. Violation of these rules results in an immediate account ban and forfeiture of vendor deposits.

Tor connection drops can occur due to network congestion or DDoS activity. If a link fails to load, wait a few minutes, click 'New Tor Circuit' in your browser settings, and try our alternative mirrors listed on this site. Keeping your Tor Browser updated to the latest stable release also helps maintain a reliable connection.

To submit a support ticket, log in to your account via Tor and click on the 'Support' link in the top menu. Enter a clear subject line and describe your issue in detail. If your issue is about a transaction, please include the order ID. Our support staff is available 24/7 and usually responds within 12 hours.